Privacy Policy

Last Updated: 3/6/2026

MIRAI School / MIRAI AI School (“MIRAI”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website, submit an enquiry, book an appointment, register for a programme, join our classes, or communicate with us.

1. Personal Data We Collect

We may collect personal data directly from you, your parent, guardian, or authorised representative when you interact with us.

The personal data we may collect includes:

Parent or guardian name;
Student name;
Age or date of birth;
Contact number;
Email address;
WhatsApp contact details;
Learning interests;
Programme preference;
Class attendance information;
Payment or billing information;
Communication records;
Feedback, testimonials, or enquiries;
Student learning progress, project work, or class participation;
Any other information voluntarily submitted to us.

For online classes, we may also collect limited technical information such as device type, login records, class participation, and platform usage information.

2. How We Collect Personal Data

We may collect personal data when you:

Visit our website;
Submit an enquiry form;
Click a WhatsApp link;
Book an appointment;
Register for a programme;
Make payment;
Attend online classes;
Communicate with our team;
Participate in surveys, feedback forms, projects, or events;
Interact with our social media, advertisements, or digital campaigns.

3. Purpose of Collecting Personal Data

We collect and process personal data for the following purposes:

To respond to enquiries;
To arrange course consultations;
To recommend suitable programmes;
To process registration and enrolment;
To manage class schedules and attendance;
To deliver online classes and learning materials;
To communicate with parents, guardians, and learners;
To process payments and maintain records;
To monitor learning progress and improve our services;
To provide customer support;
To send important updates, announcements, reminders, or programme information;
To conduct internal training, quality control, reporting, and service improvement;
To comply with legal, regulatory, accounting, or administrative requirements;
To carry out marketing and promotional communication, where permitted by law or with consent where required.

4. Marketing Communication

We may contact you through WhatsApp, phone call, email, SMS, or other communication channels to share programme updates, learning opportunities, promotions, events, or relevant information.

You may opt out from marketing communication by contacting us or informing our team. However, we may still send important service-related messages, such as class reminders, payment updates, schedule changes, or administrative notices.

5. Disclosure of Personal Data

We do not sell your personal data.

We may disclose or share personal data with:

Our internal team, teachers, course advisors, and administrators;
Payment service providers;
Online class platforms;
IT, hosting, website, or software service providers;
Marketing, communication, or customer support tools;
Professional advisors, where necessary;
Government authorities, regulators, or law enforcement agencies, where required by law;
Any party necessary to protect our rights, safety, property, or legal interests.

We will take reasonable steps to ensure that third parties who process personal data on our behalf protect such data appropriately.

6. Use of Student Images, Videos, Testimonials, and Projects

We may request permission to use student photos, videos, testimonials, learning progress, or project work for marketing, promotional, educational, or showcase purposes.

For students below 18 years old, consent should be provided by a parent or legal guardian.

If you wish to withdraw consent for future use, you may contact us. Please note that materials already published may take reasonable time to remove and may not be fully removable from third-party platforms.

7. Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, measure marketing performance, and support online advertising.

You may disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.

8. Storage and Security

We take reasonable administrative, technical, and organisational measures to protect personal data from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

However, no internet transmission, online communication, or digital storage method is completely secure. You acknowledge that any online transmission is done at your own risk.

9. Retention of Personal Data

We will retain personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, to provide our services, to meet legal or accounting requirements, to resolve disputes, and to enforce our agreements.

When personal data is no longer required, we will take reasonable steps to securely delete, anonymise, or restrict access to such data.

10. Your Rights

Subject to applicable laws, you may request to:

Access your personal data;
Correct inaccurate or incomplete personal data;
Withdraw consent for certain processing activities;
Opt out of marketing communication;
Request clarification on how your personal data is processed.

To make a request, please contact us using the details below. We may need to verify your identity before processing your request.

11. Personal Data of Children

For learners below 18 years old, personal data should be provided with the knowledge and consent of a parent or legal guardian.

Parents or guardians are responsible for ensuring that the information provided to us is accurate and that they have the authority to provide such information.

12. Cross-Border Processing

Some third-party platforms or service providers used by MIRAI School may store or process data outside Malaysia. By using our services, you acknowledge that your personal data may be transferred, stored, or processed outside Malaysia where necessary for service delivery.

We will take reasonable steps to ensure that such processing is carried out in a secure and responsible manner.

13. Links to Third-Party Websites

Our website may contain links to third-party websites, platforms, or applications. We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing personal data.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated date.

Your continued use of our website or services after updates are posted means you acknowledge the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

MIRAI School / MIRAI AI School Email: miraischool.asia@gmail.com WhatsApp: 010-807 9133